1. We respect your privacy  

1.1.It is Brand Physics’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.brandphysics.com.au and https://www.brandphysics.co (hereinafter, “us”, “we”, or https://www.brandphysics.com.au or “https://www.brandphysics.co”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

1.2. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).  

1.3. “Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.

1.4. You may contact us in writing at PO Box 2789, Bakery Hill, Victoria, 3354 for further information about this Privacy Policy.

2. What personal information is collected

2.1. Brand Physics will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.

2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.

2.3. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

2.4. Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

3.1. Brand Physics collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

3.2. By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

4. How we use your personal information

4.1. Brand Physics may use personal information collected from you to provide you with information about our products or services. We may also make you aware of If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website. new and additional products, services and opportunities available to you.

4.2. Brand Physics will use personal information only for the purposes that you consent to. This may include to: (a) provide you with products and services during the usual course of our business activities; (b) administer our business activities; (c) manage, research and develop our products and services; (d) provide you with information about our products and services; (e) communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and (f) investigate any complaints.

4.3. We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.

4.4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.

5. Disclosure of your personal information

5.1. Brand Physics may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

5.2. If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.

6. General Data Protection Regulation (GDPR) for the European Union (EU)

6.1. Brand Physics will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.

6.2. We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.

6.3. We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.

6.4. We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.

6.5. We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.

6.6. We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.

6.7. We do not collect or process any personal information from you that is considered “Sensitive Personal Information” under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.

6.8. You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.

7. Your rights under the GDPR

7.1. If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. Brand Physics complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU

7.2. Except as otherwise provided in the GDPR, you have the following rights: (a) to be informed how your personal information is being used; (b) access your personal information (we will provide you with a free copy of it); (c) to correct your personal information if it is inaccurate or incomplete; (d) to delete your personal information (also known as “the right to be forgotten”); (e) to restrict processing of your personal information; (f) to retain and reuse your personal information for your own purposes; (g) to object to your personal information being used; and (h) to object against automated decision making and profiling.

7.3. Please contact us at any time to exercise your rights under the GDPR at the contact details in this Privacy Policy.

7.4. We may ask you to verify your identity before acting on any of your requests.

8. Hosting and International Data Transfers

8.1. Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to USA and Australia.

8.2. We and our other group companies have offices and/or facilities in USA and Australia. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Brand Physics’s Data Protection Officer.

8.3. The hosting facilities for our website are situated in USA and Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Brand Physics’s Data Protection Officer.

8.4. Our Suppliers and Contractors are situated in USA and Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Brand Physics’s Data Protection Officer.

8.5. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

9. Security of your personal information

9.1. Brand Physics is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

9.2. Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.

9.3. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

10. Access to your personal information

10.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at support@brandphysics.co. 10.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.

11. Complaints about privacy

11.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to support@brandphysics.co. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

12. Changes to Privacy Policy 1st November 2018

12.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

13. Website

13.1. When you visit our website When you come to our website (www.brandphysics.co or www.brandphysics.com.au), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

13.2. Cookies We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

13.3. Third party sites Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Brand Physics is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

14. Website Visitors

14.1 Like most website operators, Brand Physics collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Brand Physics’s purpose in collecting non-personally identifying information is to better understand how Brand Physics’s visitors use its website. From time to time, Brand Physics may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

14.2 Brand Physics also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.brandphysics.com.au and https://www.brandphysics.com.au blog posts. Brand Physics only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

15. Gathering of Personally-Identifying Information

Certain visitors to Brand Physics’s websites choose to interact with Brand Physics in ways that require Brand Physics to gather personally-identifying information. The amount and type of information that Brand Physics gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.brandphysics.com.au or https://www.brandphysics.com.au to provide a username and email address.

16. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

17. Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Brand Physics and does not cover the use of cookies by any advertisers.

18. Links To External Sites

18.1Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

18.2. Https://www.brandphysics.com.au, https://www.brandphysics.com.au and related ClickFunnel web pages use Google AdWords for remarketing

Https://www.brandphysics.com.au and https://www.brandphysics.com.au use the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

18.3 You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

19. Protection of Certain Personally-Identifying Information

Brand Physics discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Brand Physics’s behalf or to provide services available at Brand Physics’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Brand Physics’s website, you consent to the transfer of such information to them. Brand Physics will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Brand Physics discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Brand Physics believes in good faith that disclosure is reasonably necessary to protect the property or rights of Brand Physics, third parties or the public at large.

If you are a registered user of https://www.brandphysics.com.au and have supplied your email address, Brand Physics may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Brand Physics and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Brand Physics takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

20. Aggregated Statistics

Brand Physics may collect statistics about the behavior of visitors to its website. Brand Physics may display this information publicly or provide it to others. However, Brand Physics does not disclose your personally-identifying information.

21. Affiliate Disclosure

This site may use affiliate links and earn a commission from certain links. This does not affect your purchases or the price you may pay.

22. Cookies

To enrich and perfect your online experience, Brand Physics uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Brand Physics uses cookies to help Brand Physics identify and track visitors, their usage of https://www.brandphysics.com.au, and their website access preferences. Brand Physics visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Brand Physics’s websites, with the drawback that certain features of Brand Physics’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Brand Physics’s use of cookies.

23. E-commerce

Those who engage in transactions with Brand Physics – by purchasing Brand Physics’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Brand Physics collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Brand Physics. Brand Physics does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

24. Business Transfers

If Brand Physics, or substantially all of its assets, were acquired, or in the unlikely event that Brand Physics goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Brand Physics may continue to use your personal information as set forth in this policy.

25. Privacy Policy Changes

Although most changes are likely to be minor, Brand Physics may change its Privacy Policy from time to time, and in Brand Physics’s sole discretion. Brand Physics encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.